How can we help?
We're here to help you build real discipline. Reach out anytime.
Email Support
Best for detailed questions and account issues
We typically respond within 24 hours.
Common Support Topics
Billing & Subscriptions
Manage your subscription, upgrade, or request a refund
Screen Time Issues
Troubleshoot app blocking and FamilyControls setup
AI Coach
Questions about your personalized gameplan
App Issues
Bug reports, crashes, and technical problems
Quick Answers
How do I cancel my subscription?
Open the Settings app on your iPhone > Tap your name > Subscriptions > Select Compound > Cancel Subscription. You'll keep access until the end of your billing period.
My streak cracked but I completed my habit — can you fix it?
Unfortunately, we can't manually modify streaks. This ensures fairness in leagues. However, you have a 24-hour repair window after a crack. Use Shield days for planned rest days.
The app blocking isn't working. What should I do?
Go to iPhone Settings > Screen Time > ensure it's enabled. Then in Compound, revoke and re-authorize FamilyControls access. Make sure you've selected which apps to block.
Can I transfer my Founding Member status to a new account?
Yes! Email us with both account details and we'll transfer your lifetime access within 48 hours.
How do I request my data or delete my account?
Email chris@trycompound.app with your request. We'll process data exports within 7 days and account deletions within 30 days.
Response Times
We're a small team building something we believe in. We respond to most emails within 24 hours, often faster. For urgent billing issues, mention "URGENT" in your subject line.
Research-backed methods.
Every feature is built on published behavioural science.
Become the person
Habits stick when they match who you believe you are. We help you build identity-aligned routines.
Zhu et al. 2025
66 days to automatic
Not 21 days — that's a myth. Real habit formation takes 18-254 days, with 66 as the average.
Singh et al. 2024
Stack for success
Linking new habits to existing ones dramatically increases follow-through and consistency.
Gollwitzer & Sheeran 2006
One miss is okay
Missing once doesn't break habit formation. Missing twice does. That's why we give you a repair window.
Lally et al. 2010
Start with foundations
Sleep and diet create ripple effects across every area of your life. That's why we start there.
Bjorvatn et al. 2021
Environment beats willpower
Designing your environment for success works better than relying on motivation. Every time.
Buabang et al. 2025
Common questions.
What makes this different from other habit apps?
Compound is a discipline system, not a habit tracker. You don't pick 10 habits on day one — you earn them. Start with sleep and diet, prove consistency, then unlock the next phase. Plus, real consequences for missing (streaks break after 2 misses), competitive leagues, and an AI coach that won't let you BS yourself.
How does the AI coach work?
The AI coach runs a deep onboarding conversation to understand your goals, struggles, and identity. It builds a personalised gameplan and sends daily coaching messages. It's warm, direct, and references your stated identity throughout. Not generic motivational spam.
What if I miss a day?
One miss is fine — your streak 'cracks' but you have a 24-hour repair window. Miss twice in a row and it breaks (full reset). This is based on research that single missed days don't derail habit formation, but two in a row does. You can also use Shield days to protect your streak on planned rest days.
Is there a free trial?
Yes! Annual subscribers get a 7-day free trial — you won't be charged until day 8, and you can cancel anytime during the trial. Monthly subscriptions don't include a trial but you can cancel anytime.
What do Founding Members get?
Lifetime access for $29.99 (normally $119.88/year). Limited to 50 spots — early believers get rewarded. Same features as Pro, forever. No recurring payments, no price increases.
Ready to build real discipline?
Start your 7-day free trial. Small steps. Massive results.
iOS only. No Android. No web app.
Cancel anytime. No questions asked.